Here I am at the edge

Is Paypal worth the trouble? I know many people trust Paypal because they feel that sending money via another account, and not from their account gives an extra layer of security; I am not so sure as all I have had in the last three months is problems from Paypal because I cannot prove who I am to their satisfaction. I ask you, who else is going to put money in my account? Now, they have cost me another £90 to get a new passport, that I will never use, to prove my ID. If you try to ask a simple question, you never get a straight answer as tghe virtual agent is programmed to answer certain questions, and they are not usually the ones you wish answered. I have no problems buying items and sending the money from my account to the seller, why should I pay a fee to a holding site?