The Royal Air Force Benevolent Fund mess-up

Three years wasted.
Three years ago, I applied to the The Royal Air Force Benevolent Fund for a small loan to buy a wheelchair so I had some mobility. Instead they told me I was allowed to have an EPV (like the opne above).

They then forgot about me for two, and now thy have caused a bigger mess by erecting a shed without permission, so now after three years I am back to were I was, only my health has worsened and I will now be all but housebound as my legs cannot stand the strain of walking for any length of time.

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